How to Reset Your iPod..
Every iPod model except for the 3rd generation can be reset by first holding down the menu button, and then while still holding down the menu, hold down the center. Hold them until the iPod resets, it usually takes about 7 seconds. The only difference when resetting the 3rd generation iPod is that you hold the Menu and Play/pause buttons instead of the menu and center. For the iPhone and iPod Touch you hold down the top power button first and then while still holding that down hold the home button. This also should take about 7 seconds.
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How To Restore Your iPod With iTunes..
If you are having issues with your iPod many times restoring it will solve the problem. By restoring the iPod it simply erases all data on the iPod and re-installs the software. This can often fix any bugs you may have due to a bad song download or a software issue. All of your music and any other files will be deleted but you'll be able to put them right back on after the restore.
How to determine if your iPod or iPhone is under warranty..
You can follow this link to find out if your apple product is still under the manufacturers warranty. If it is you may be eligible for a free replacement product from apple depending on what's wrong with the product and how it was broken.
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