Repair Faq

Don't worry we are 100% legitimate. You can view our testimonials on eBay here, User Name: affordableipodrepair-com and our own new customer feedback page.

Certainly! There is a 30 days warranty on all repairs. If anything goes wrong with your iPod during that time let us know and you will receive free warranty work. The issues must arise from the same source as previously repaired and cannot be a result of physical or water damage.

The typical turnaround time is between 7-9 days. This means that 7-9 days after you mail your iPod out it will be back in your hands smiling.

Coming from a company who has shipped thousands of packages, take our word for it that we have not had a single one lost! The most important thing is addressing it properly and packaging it safely.

Yes, we do combine repair costs. This applies to both a single iPod that needs multiple repairs done (i.e. screen and hard drive) or more than one unit, perhaps, each requiring a single repair.

The reason that water damage is not listed on the price chart is that water damage, depending on how extensive, can cause a variety of issues. Send it in for a free diagnostic to get a quote.

Yes, we combine shipping for multiple items and our shipping prices are quite reasonable. The shipping cost listed in each of the item descriptions is what you will pay if you just purchase that item alone. The shipping cost will never exceed $14.99 regardless of how large your order is.

Yes! There is a 30 days warranty on all accessories, parts, and other products for sale on the site.

The fastest way to get your order is to pay by PayPal or credit card in which your order will go out same day and be there in 2-3 days. For any other payment method your order will not ship until we receive your payment through the mail. This can take 2-7 days for us to receive and process which means that it will be 2-7 days before we ship your item and another 2-3 days from the ship date before you receive it. Money orders are faster than checks because we must wait for the check to clear.

There are various payment options available. We recommend PayPal because it will allow for the quickest order processing. Other payment options available are money order, check, credit card, or moneybookers.com (similar to PayPal).

Yes, your order is fully insured against damage and you will receive tracking information so that you can follow your packages progress.

If your item arrives not as described in the listing, meaning it was not the correct product you ordered, we will fully refund your order or send the correct item. Also, if your item arrives damaged we will refund your order too but under certain conditions.