This free service includes a diagnosis of any iPod or iPhone model. This is a no obligation, risk free service. The only thing you pay for is the shipping to us! We will take a look at it, give a full diagnostic run through and email you with our results. The email will include the total cost for repair with detailed issues and the price we'd be willing to pay for it. If you decide you would rather just have it returned to you we will do so at NO COST! So what are you waiting for, how else can we put it this is FREE FREE FREE!! If you have any questions feel free to contact us.